Terms & Conditions
Welcome to dynodoggear.com. This website is owned and operated by Dyno Dog Gear. By visiting our website and ordering any goods from us, you are agreeing to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, please do not use our website.
Throughout the website, we use the following terms:
“we”, “us” and our “ refer to Dyno Dog Gear
“Website” refers to dynodoggear.com
“You”, “Your” refer to you, the person using this website and ordering good or services from us.
“Goods” refer to goods which We will supply to You in accordance with these Terms and Conditions.
“Order” an order which You place with Us detailing the Goods You wish to buy from Us.
Our online store is hosted on Wix.com Ltd. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
By placing an order through our website you warrant that you are legally capable of entering into binding contracts; you are at least 18 years old; and you are resident in the UK mainland, Northern Ireland or Ireland.
Prices and Payment
The prices for our goods and services are listed on the website and are in pound sterling. We reserve the right to change prices at any time and without prior notice. This will not affect any orders already placed and confirmed, except in the case of obvious errors.
Delivery charges are shown separately on the Website at the time You place Your Order.
Offers and promotions on the Website are subject to availability and We may change or withdraw them at any time and without notice. Additional terms may apply, details of which will be displayed.
Placing an order
All orders are subject to acceptance by us and the availability of goods.
The Website displays Goods which are advertised for sale and gives information about them. By advertising Goods on the Website, We are inviting You to place an Order with Us. If You place an Order, We are not obliged to accept that Order and the Contract between Us will only commence if and when We accept Your Order. Neither submitting an electronic order form, nor completing the checkout process constitutes Our acceptance of Your Order. We will confirm acceptance of your order by email (“Confirmation). We reserve the right to refuse to supply goods to any person.
Dispatch time and delivery
Your order will be fulfilled by us by a date stated in the Confirmation. If you are ordering more than one product, you should be aware that products may be delivered separately.
All orders will be dispatched using Royal Mail during working days only. Most goods are made to order and the dispatch times may vary by product, and are listed on the website.
When free shipping is offered, we reserve the right to send via the most economical service.
Cancelation, returns and refunds
You have the right to cancel any order with us for up to 14 days after the day following the delivery of your goods. It is your responsibility to return any such goods to us in a new and un-unused condition with all their swing-tickets attached and in their original box and/or packaging. If you’re not happy with your purchase and would like to return it, please contact us and we will provide details of how you can return the goods to us.
You are responsible for the return cost of the goods, unless items are faulty. Refunds will only be issued once the goods have been received by us.
We cannot accept returns that have been damaged, soiled or show signs of wear. We reserve the right not to refund or deduct an appropriate amount from the original purchase price in such circumstances.
We do not offer an exchange service, instead please return your goods and place a new order on the website.
Custom made products
A custom made product is any product where manufacturing has commenced upon receipt of an order from a customer, and the product is being made or modified according specification provided by the customer. Custom made products are exempt from the distance selling regulations, and once manufacturing or modification has commenced, cancelation or refunds cannot be offered unless the product is found to have an inherent manufacturing fault or has not been modified in accordance with the specification provided by the customer at the time of ordering.
If you receive goods that are faulty, please contact us within 30 days of delivery for an exchange or a full refund. Under the Consumer Act
If goods are found to be faulty after the first 30 days and within 6 months from the date of receipt of goods, Dyno Dog Gear will repair or exchange the product.
In case of product misuse or products not cared for in line with our care instructions, we will not be liable.
Under the the Consumer Rights Act 2015, Dyno Dog Gear will not be held liable for any goods after 6 months from the date of receipt of goods.
We make every effort to ensure that images displayed on our website are as accurate as possible but cannot guarantee an exact match to the product as displayed on your screen.
The information contained in this website is for general information purposes only. The information is provided by Dyno Dog Gear and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. You are responsible for making sure that your reliance on this website is suitable for your own purposes and the information which we provide is not intended to be advice which you should rely on.
The information contained on this website is provided on an "AS IS" basis and we exclude all warranties and representations of any kind with respect to this website and its contents to the fullest extent permitted by the law.
We may change, remove or in any other way adapt the content of our website at any time and without advance notice.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
We do not warrant that the website will always be functional, free of errors, viruses or bugs.
Third party links
This website may contain links to other sites, those links are provided for your convenience only and do not constitute an endorsement. Dyno Dog Gear takes no responsibility for their content, availability, security and privacy practices.
Dyno Dog Gear and any of our owners, officers, employees or other representatives will not be liable for any losses or damage that you suffer under the contract which were not a foreseeable consequence of breach of the contract. We are not responsible for any indirect losses, including, but not limited to, any loss of income or profits, loss of business or goodwill, loss of data, loss of opportunity, however caused, even if foreseeable.
We are not liable for losses that arise in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website.
Nothing in the contract or elsewhere will exclude or limit our liability for death or personal injury caused by our negligence or any liability for fraudulent misrepresentation or fraud or liability which we are responsible for in relation to consumer protection rights or for any other matters which it would be illegal for us to exclude. Your statutory rights are not affected.
Our liability in connection with any Product(s) is strictly limited to the purchase price of such product or service.
The copyright and other ownership rights (known as "Intellectual Property Rights") on this Website and its contents (including design, text, logos, trade names, graphics, software and any other material) are owned by Dyno Dog Gear or Our licensors. You must not yourself or allow anyone else to publish, copy, distribute or modify any of the content of this Website. Anyone may view this Website and print pages from it for personal use only, for browsing Our products and placing an Order with Us. Any other use is strictly prohibited without Our prior written consent. You must not make any copy of any material from the Website for any business related use whatsoever.
You must not in any way copy, reproduce or use any trademarks, logos or brand names which appear on the Website. Linking to Our Website on other websites is at Our discretion and We may require that You stop providing links to Our Website at any time.
We may use any information which you upload to Our Website as We decide.
We may amend these terms and conditions from time to time by posting revised terms and conditions on the site, which shall apply to all orders placed after such date. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
Governing Law and Jurisdiction
Your use of this site and contracts for the purchase of goods and services through this site are governed by the laws of England, Northern Ireland, Scotland and Wales. Any dispute arising from the use of this site and related to such contracts shall be subject to the exclusive jurisdiction of the UK Courts.