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Privacy policy

We are committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you, in accordance with the General Data Protection Regulations (GDPR) and tells you about your privacy rights and how the law protects you. Please read this policy carefully.

Who we are

Dyno Dog Gear is owned by Monika Mendelova (204 Bonnigton Road, Edinburgh, EH6 5BH).

What information do we collect about you and how

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

When you make a purchase from Dyno Dog Gear, and as part of the transaction or when you sign up to the newsletter, we will collect, store, and use the following categories of personal information about you:

  1. Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses.

  2. Your computers protocol (IP) address. This will be collected when you browse the store online.

 

How do we use your data?

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into, or, have entered into with you.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal obligation.

  • Where we are communicating about products or services to you which we believe will be of interest to you.

 
How do we get your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent and provide you with an opportunity to say no.

How do we store your data?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

Wix can store your data in a number of locations. Your personal information may be stored in data centers located in the United States of America, Ireland, South Korea, Taiwan and Israel. Wix may use other jurisdictions as necessary for the proper delivery of our services and/or as may be required by law.

Financial transactions


All direct payment gateways offered by Wix.com and used by Dyno Dog Gear adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

The transmission of sensitive payment information (such as a credit card number) is protected by an industry standard SSL/TLS encrypted connection.

Paypal

Where we accept payment via PayPal this is secure and fully PCI compliant. We have no access to your credit or debit card information via Paypal.

If you have a specific question about PayPal’s collection, use, storage, disclosure and protection of information, please review the PayPal’s Privacy Policy.

 

How long will we retain your data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

Your legal rights

You have the right under data protection laws to:

  • request access to your personal data;

  • request correction of your personal data;

  • request erasure of your personal data;

  • object to processing of your personal data;

  • request restriction of processing your personal data;

  • request transfer of your personal data; and

  • to withdraw consent.

 

If you wish to exercise any of the rights set out above, please contact us.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We reserve the right to charge a fee where permitted by law (e.g. if your request is unfounded or excessive).

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

How can I withdraw my consent?

If you don’t want us to process your data anymore, please contact us.

Third Parties

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us (e.g. postal services, payment transactions). However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

Third Party Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see Our Cookies Policy.

Age Of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy Statement

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

This version was last updated 02/09/2021.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

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